GENERAL
What VISA types are applicable for using our service?
Long term VISA holders only (more than 91days of stay in Korea)
VISA restriction : Travel, B1,B2,C1,C3,C4,G1,H2,F4 VISA holders have to quarantine at government facilities
Can I reserve my quarantine just to fill out RSVP form?
NO... After you fill out RSVP form, we will check the facility's availability and if it is available, we will send you contract and invoice. If you do not pay in 3 days, we cannot guarantee your seat for both of quarantine package and housing.
What’s included in the LIVABLE Self-quarantine package?
Our self-quarantine package includes House+ Procedure Assistance Service+ Basic Food Package + Errands Service
What’s Procedure Assistance Service?
We assist you from arrival at airport to quarantine facility, communicate with city officer during self-quarantine, and do errand service such as ordering food delivery.
Do all the LIVABLE facilities are qualified by the government?
YES, all of the quarantine facilites that LIVABLE provide are qualitifed by the government and we're working closely with officials to reflect the latest information.
Where can I make a payment?
You can use Transferwise, Xoom, or Wire Transfer. We provide our account and detailed information in the invoice.
Where the facilities are located?
Mostly in Seoul (Mapo-district, Yeongdeungpo-district, and more) and near Incheon airport But if you want other area (not capital area), please tell us in advance.
*****For security reason, we'll notify the exact address after you signed the contract through email
Does LIVABLE have refund policy?
Article 12 [Refund Policy]
